Privacy
& Policy
Cleaning Made Simple (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cleaningmadesimple.org, use our services, or interact with us.
By using our website or services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing address, and payment details when you request a quote, book a service, or pay an invoice.
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Service Information: Details about your property (size, type, service requested) to provide accurate pricing and service.
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Automatically Collected Information: IP address, browser type, device information, and usage data through cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
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Provide, schedule, and manage cleaning services.
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Send invoices, process payments, and maintain service records.
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Respond to inquiries, requests, or feedback.
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Improve our website, services, and customer experience.
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Send appointment reminders, service updates, and promotional offers (you may opt out anytime).
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only in the following situations:
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With service providers: Such as payment processors or software tools (e.g., Wix, Google Workspace) to deliver services.
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For legal purposes: To comply with laws, regulations, or legal requests.
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To protect our rights: If necessary to enforce contracts, prevent fraud, or ensure the safety of our business, clients, and staff.
4. Data Security
We implement reasonable security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee the absolute security of your data.
5. Cookies & Tracking
Our website may use cookies or similar technologies to improve your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser, but some features of the site may not function properly.
6. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal information.
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Opt out of marketing communications.
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Request information about how your data is used.
To exercise these rights, please contact us at info@cleaningmadesimple.org
7. Retention of Information
We keep your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last Updated” date. Continued use of our services means you accept any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at our email.